11/20/2023 0 Comments Seamless gift card promo![]() ![]() When a transaction is completed, the gift card is updated and unlocked. The locking function ensures that a gift card can't be used on multiple terminals at the same time. To help prevent fraud or other synchronization issues, gift cards are locked as soon as they are added to a transaction. Internal gift cards depend on the real-time service, because the balance for the gift cards must be centrally maintained in Microsoft Dynamics 365 Commerce Headquarters. Completing gift card transactions in offline mode This article describes some functionality that helps reduce the impact of lost connectivity in these scenarios. However, in some cases, transactions have elements that rely on the real-time service, and those elements aren't supported when the POS is offline. If a point of sale (POS) device loses its connection to the channel database, most POS operations and transactions that were in progress can proceed after the cashier receives a warning message about the loss of connectivity. ![]()
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